Privacy Policy

Privacy Policy

Last updated: [26/11/2025]

This Privacy Policy explains how Vinny Figs (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our website or make a purchase. By using our services, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

  • Full name

  • Email address

  • Shipping address

  • Billing address

  • Phone number (if provided)

  • Order details

  • Payment confirmation (no card details)

b. Automatic Data (Website Use)

When browsing our website, certain information may be collected automatically, such as:

  • Pages visited

  • Cookies and tracking data

c. Payment Information

We do not store or have access to your credit/debit card numbers. Payments are securely processed through third-party providers such as:

  • PayPal

  • Other trusted payment platforms

These providers may collect information according to their own privacy policies.

2. How We Use Your Information

We use your information for:

  • Processing and fulfilling orders

  • Providing shipping updates and customer support

  • Managing your account or purchase history

  • Improving our website and services

  • Responding to enquiries

  • Fraud prevention and security

We do not sell, rent, or trade your personal information to third parties.

3. Legal Basis for Processing (UK & EU GDPR Compliance)

We process your information under:

  • Contractual necessity (to fulfil your order)

  • Legitimate interests (business operation and fraud prevention)

  • Legal obligation (record keeping, tax requirements)

  • Consent (only when you explicitly agree, e.g., marketing emails)

4. Sharing Your Information

We may share information only when necessary with:

  • Postal and courier services

  • Payment processors (e.g., PayPal)

  • Website and hosting providers

  • Legal or regulatory bodies (if required by law)

These partners only receive the information needed to perform their service and are not permitted to use it for other purposes.

5. Data Storage & Security

  • Data is stored securely using encrypted systems and protected servers.

  • Access is limited to authorised personnel only.

  • We take reasonable technical and organisational measures to protect your data.

However, no online transmission is 100% secure, and you acknowledge this risk when using our services.

6. Data Retention

We retain personal information only as long as necessary for:

  • Order fulfilment

  • Legal and tax obligations

  • Business record requirements

Typically, this is up to 6 years (as required under UK tax law), unless longer retention is legally required.

7. Cookies & Tracking

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyse traffic

  • Remember preferences

You can disable cookies in your browser settings, but some features may not function properly.

8. Your Rights (UK & EU GDPR)

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where legally permitted)

  • Object to certain processing

  • Withdraw consent (where applicable)

  • Request data portability

To exercise these rights, contact us at: figsvinny@gmail.com

We may require proof of identity before responding.

9. Children’s Privacy

We do not knowingly collect or store personal information from anyone under the age of 18. If we become aware that such data was collected, we will delete it promptly.

10. International Orders

If you order from outside the UK, your information may be transferred to postal services or customs authorities in your country. By placing an order, you consent to this transfer.

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices or content. Please review their policies before providing your information.

12. Changes to This Policy

We may update this Privacy Policy at any time. The latest version will always be posted on our website with a revised “Last Updated” date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us.